Collection and Use of Personal Information
FIVIO Website will ask you for information that personally identifies you (herein referred to as Personal Information) to allow us to contact you to provide a service or to carry out a transaction that you have requested or authorised, prevent fraud, evaluate your hosting needs and to offer additional products that we believe may benefit you.
Handling of your Personal Information
The personal information you have provided on the FIVIO Website will be handled with strict confidentiality and your privacy is guarded at all times.
Employee access is only limited to authorised FIVIO employees who are fully trained in handling your information. These authorized personnel are required to ensure the confidentiality of your information and to respect your privacy at all times.
FIVIO may from time to time send out e-mails or e-newsletter informing you of new updates of FIVIO Websites, products and services or promotions, etc. If you do not wish to continue receiving these e-mails or e-newsletter, you may choose to unsubscribe to receiving these communications by following the instructions or link provided.
Disclosure of your Personal Information
FIVIO will not intentionally disclose your Personal Information to any third party or external organisation unless due to the following instances:-
1. When it is required by law of Malaysia
2. When such disclosure is requested under legislation or regulation, government agency or court order
3. When such disclosure is required to protect the interest of the public, for example in detection of crimes, police investigation, etc.
4. Where it is authorised by you or organization to which such information relate
Security of your Personal Information
FIVIO takes all reasonable care to secure and safeguard your Personal Information against unauthorised access. FIVIO have put in place, security protection and control measures designed to ensure that the information remain safe, secure and private.
To assist us in safeguarding your Personal Information:
1.Do not disclose your user id and password to anyone or write them anywhere
2. Change your password regularly
3. Remember to log-out when you are no longer using this website or before you leave your computer unattended.
Accuracy of your Personal Information
FIVIO acknowledge that keeping your information accurate, complete and updated is very important. You can help us keep accurate records by informing us of any change in order for the information to be regularly updated. If you have any reason to believe that your records with us are inaccurate, incomplete or not current, please write to us, upon which such errors, inaccuracies or omission will be rectified.